Last Updated: 11/09/2023
2. Data Collection
Types of Data We Collect: We may gather your name, email, and IP addresses if shared through our site's functionalities.
Methods of Collection: Data is chiefly procured through form submissions.
Purpose of Collection: To offer specialized assistance, course information, and to include users in our mailing list for relationship advice.
Minors: We do not knowingly accumulate data from minors. If you are under 18, please consult a parent or guardian before divulging any personal details.
3. Data Usage
Third-Party Integrations: We engage tools like Google Analytics, Facebook Pixel, and Hotjar. Non-personal data is relayed for analysis, traffic augmentation, and enhancement of user engagement.
Direct Marketing: Your data may be employed for direct marketing endeavors. Users reserve the right to opt out of these communications anytime.
Data Retention: All data is securely stored in our database for an indefinite period.
4. Data Storage and Security
Storage: Personal data is housed in databases on cloud servers overseen by third-party providers, some of which may be based overseas. We ascertain these third parties adhere to the APPs.
Protection: Measures such as intricate passwords, two-factor authentication, and VPN encryption are employed for data transmission.
5. Data Breaches
Though we've yet to encounter a data breach, we are staunchly committed to the Notifiable Data Breaches (NDB) scheme. In the unfortunate event of a breach that could lead to grave repercussions, affected parties will be duly notified in line with the NDB scheme.
6. Third-Party Services
Our roster of third-party tools includes Google Analytics, Facebook Pixel, and Hotjar. Their pivotal role is to aid us in refining user experience, engagement, and driving website traffic.
7. User Rights
Access and Modification: For requests concerning access, modification, or deletion of personal data, users are encouraged to reach out via our contact form.
Data Export: Personal data can be accessed upon login.
Complaints: Should you have concerns regarding our data handling approach, please utilize the contact form on our "Contact Us" page. We pledge to address all concerns with gravity and diligence.
8. Cookies and Tracking
Cookies are predominantly used for analytics, website metrics, and retargeting purposes. Users can choose to opt out via the site's pop-up.
9. International Considerations
Catering to a global user base, we ensure adherence to international data protection norms like GDPR and CCPA. Transnational data transfers are executed securely and in consonance with the APPs' stipulations.
10. Policy Updates
Regular updates are made to our policy to ensure unwavering compliance. Users are prompted to re-consent via site pop-ups and are also encouraged to periodically review this policy for amendments.
11. Contact Us